Staff can initiate a withdrawal on behalf of the parents. Unutilized sessions will be refunded to parents on the effective date of withdrawal.
To withdraw a child:
On the side bar, expand it by clicking
Click on Enrichment Programme
Click on the Class Management segment
On the Class Management Overview, choose and click a class from the Active tab
Click Class Enrollment tab
List of students will be shown
Choose the child to be withdrawn from the class
A pop up window will appear
Select Date of Withdrawal Initiation and Effective Date Of Withdrawal
State the reason for withdrawal
Refund to parents is compulsory; if parents will be refunded, approval from BD is needed
Once withdrawal is approved, parents will receive a refund (if ticked) and get an email notification. If withdrawal is declined, parents will get an email notification as well.